After Hours: (647) 254-1474

Call: (647) 363-6900

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Frequently Asked Questions

Find solutions to common queries here.

How do I set up an Account with IBUKI Rentals?

Download the Account Opening form from the Resources column and complete all required fields. Then, take clear photos of both the front and back of your driver's license. Submit all documents via email and wait for confirmation.

Do I need Insurance to Rent?

We have a last-minute request for the weekend. Are you able to accommodate it?

Do you offer after-hours pick-up and drop-off lockers?

What payment methods do you accept?

What is your cancellation policy?

How do I contact customer support?

How do I set up an Account with IBUKI Rentals?

Download the Account Opening form from the Resources column and complete all required fields. Then, take clear photos of both the front and back of your driver's license. Submit all documents via email and wait for confirmation.

Do I need Insurance to Rent?

We have a last-minute request for the weekend. Are you able to accommodate it?

Do you offer after-hours pick-up and drop-off lockers?

What payment methods do you accept?

What is your cancellation policy?

How do I contact customer support?

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